Target Audience: Librarians who have OCLC ILL responsibilities
Learning Outcomes:
1. Participants will identify OCLC ILL techniques and tips to create more effective ILL requests.
2. Participants will be able to implement more effective OCLC ILL procedures.
Interlibrary loan (ILL) plays an important role in meeting the needs of patrons, whether they're judges, lawyers, students, or faculty. Unless you have an unlimited budget and can purchase every item requested by your patrons, you, at some time, will need to rely on another library—sometimes not even a law library—to help meet your patrons' needs. You probably turn to ILL and OCLC to identify what libraries own the item, place your request through the ILL system, and then you wait and hope… Did you know that by using OCLC more effectively you can help raise the odds of placing a successful ILL request with less "unfilled" replies? As an ILL lender, are you frustrated that you receive requests for materials that you don't lend? Do you know how to analyze the policy directory listings? Does your library have an informative policy profile? Would you like to be considered a "good ILL-er" by your colleagues? This 30-minute, quick-fire session will showcase techniques and tips that will give you the background to place more effective ILL requests, and create and analyze library profiles. This program is intended for those familiar with OCLC's ILL system. While you won't learn the basics of ILL, you will come away with the skills to become a better "ILL-er"—both borrower and lender—resulting in a more efficient ILL operation.